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HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus UK

October 27, 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.

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Winning the Performance Battle: Standardizing Best Practices with Technology by Oracle Corporation

March 01, 2009 - (Free Research) This white paper highlights the important elements and key benefits of standardizing business processes and operating procedures based on uniform, organization wide technology. It also serves as a guide for engineering and construction (E&C) firms choosing the right technology to promote standardization across their organizations.

(WHITE PAPER)

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Realizing Seamless Change Management by Oracle Corporation

December 01, 2008 - (Free Research) This white paper examines the importance of change management in the success of enterprise application implementations and upgrades. It also identifies the successful elements of change management as they relate to people, process, and technology.

(WHITE PAPER)

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