CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife February 12, 2009 - (Free Research) The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc. November 04, 2009 - (Free Research) This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The IT Management Software Megavendors by BMC Software, Inc October 2009 - (Free Research) The current recession and credit crunch deeply affected IT spending in the last quarter of 2008 and into 2009. This SWOT Analyst report for Q3 2009 regroups the market contenders by categories for an easier evaluation to enable vendor strategy professionals to substantiate decisions about their partnership and go-to-market strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Spend Performance Management - Maximize Savings, Reduce Supplier Risks by SAP America Inc November 2009 - (Free Research) The SAP BusinessObjects Spend Performance Management application provides full visibility into direct and indirect spend, and helps companies proactively identify cost savings opportunities and supply risks, reduce costs, maintain supply continuity, and increase spend under management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM and Social Networking: Engaging the Social Customer by Microsoft June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Grow Your Business with Microsoft Dynamics CRM by Microsoft September 2009 - (Free Research) View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SAP® BusinessObjects™: The Preferred Business Intelligence Choice Designed for Growing Companies by SAP AG December 2008 - (Free Research) SAP® BusinessObjects™ Edge software is the business intelligence (BI) choice of midsize companies hoping to improve business processes, discover new opportunities and edge out the competition. It includes affordable solutions addressing just about any BI requirement, like operational reporting and analysis, dashboards and visualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Office SharePoint Server 2007 by Microsoft September 2009 - (Free Research) Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobilizing Enterprise Applications by Relavis Corporation August 2009 - (Free Research) Introducing mobility solutions into the workforce makes employees and business processes more efficient, yielding direct productivity gains and cost savings. These productivity gains and cost savings, along with the improved speed of customer communication and response, help create competitive advantage and increased customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Oracle RMAN and ASM Environments with FalconStor VTL and Integrated Deduplication by FalconStor Software February 2009 - (Free Research) FalconStor® Virtual Tape Library (VTL) with integrated Single Instance Repository deduplication technology offers advanced backup and global deduplication capabilities that support Oracle Recovery Manager and Automatic Storage Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc. April 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automated Requisition Verification and Handling in SAP® ERP by ReadSoft August 2009 - (Free Research) This white paper presents how to implement a simple automated requisition solution in a SAP ERP system, and what you need to know before doing so. Read this paper to learn the benefits of this solution that will compliment the invoice verification process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting Started with Demand-Driven Manufacturing by TAKE Supply Chain August 2009 - (Free Research) In this podcast, manufacturing industry analyst, Roddy Martin, explains strategies and best practices for demand-driven manufacturing. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

eBook: The BPM Payoff by SearchCIO.com November 2008 - (Free Research) A business process is defined as a set of related activities that produce either a service or a product, the idea behind BPM is to line up these processes with the goals of a department or company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Spend Analytics: A Foundation for Procurement Performance Management by SAP America Inc October 2008 - (Free Research) Read this white paper from SAP for an interview with Kathleen Wilhide, research director of IDC’s Compliance and Business Performance Management Solutions program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuration Management: Creating a functional CMDB is achievable in your lifetime by Numara Software February 2009 - (Free Research) In this webinar, you will learn about the challenges of implementing configuration management along with suggestions on how to get started, and best practices to ensure success. You will also learn how Numara FootPrints Configuration Management takes the pain and time out of creating and maintaining a functional CMDB. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Importance of Measuring ROI: The Indicator of Business and IT Performance by SAP AG December 2008 - (Free Research) A disciplined IT performance measurement program is critical not only for business growth but also for economic viability. This paper provides a framework for a Return on IT (ROIT™) methodology and discusses how to deploy it within a company's business processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Welch’s® Improves its Warehouse and Inventory Management Operations by TAKE Supply Chain October 2009 - (Free Research) Welch's selected the TAKE Supply Chain Gemini™ for OPM mobile software solution and Compliance Label Manager (CLM), a barcode and radio-frequency identification (RFID) label management solution to improve the speed, visibility, accuracy and control of extended manufacturing and distribution supply chains. Read on to learn more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

More Than a Vision: SAP's Perfect Plant in the Chemical Industry by SAP America Inc August 2009 - (Free Research) Find out what ARC has to say about SAP's progress towards turning the "perfect plant vision" into reality by leveraging the chemical industry value network. SAP is also well-aligned with ARC's thought leadership models related to collaborative manufacturing Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA and BPM: Aligning Business Needs with Your Architecture by IBM September 2009 - (Free Research) View this videocast and learn about the intersection of business process management (BPM) and service-oriented architecture (SOA), with an emphasis on how architecture forms the key foundation for business execution. (VIDEO) GO TO

The Wolf Organization: Building Materials Supplier Selects AventX to Fax from SAP by STR Software May 2009 - (Free Research) Prior to The Wolf Organization's move of SAP to production in 2000, the company spent significant time and resources on manually faxing and mailing approximately 5,000 invoices per week. They chose AventX Connector for SAP ERP for automating the fax delivery of purchase orders, invoices, and acknowledgements. Read more about their experiences. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

More Accurate Inventory Control Delivers Better Customer Service: Virco Case Study by CDC Global Services - Catalyst September 2009 - (Free Research) In this case study you will learn how Virco turned to Catalyst, to improve its efficiency and lower costs related to warehouse activities. Catalyst is a warehouse management system that works with current SAP foundations and provides accurate inventory control to eliminate stock-outs, without negatively impacting customer service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Critical Need for Encrypted Email and File Transfer Solutions by PGP Corporation July 2009 - (Free Research) Read this white paper for a discussion of the key issues related to encryption for both email and file transfer systems, some of the leading statutes that require sensitive content to be encrypted, and suggestions for moving forward with encryption. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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