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Trend Advisory: Information-Centric Security by CDW Corporation March 06, 2009 - (Free Research) Read this document to learn how to best confront the threats to your network by keeping pace with the latest innovations and learning how to classify your information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Truths About Enterprise Data Protection by PGP Corporation December 22, 2008 - (Free Research) How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 01, 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Information-Centric Security by Palisade Systems, Inc. August 28, 2009 - (Free Research) Security managers often struggle to articulate to business managers why enterprise data protection is paramount, how breaches happen and why fundamental business processes must be changed to mitigate the threat. View this videocast to learn how to incorporate best practices into your DLP strategy. (VIDEO) VIEW ABSTRACT | GO TO

Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business by Accenture February 2009 - (Free Research) This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

11 Questions Every CIO Should Ask Their IT Manager by Red Hat June 2009 - (Free Research) What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on 11 questions every CIO should ask their IT manager, and how Red Hat open source solutions can help. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Advanced Analytics: Gain Insight into Your Revenue Stream by SAP BusinessObjects October 2009 - (Free Research) Read this paper to learn how analytics can help you leverage the right combination of people, processes, and information. With analytics, you can analyze your sales and marketing processes to gain insights more quickly and improve business performance. Read on to learn how by using analytics you can increase top-line revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Road map to a Center of Excellence by Hewlett-Packard Company February 2009 - (Free Research) This paper will answer questions about what a Center of Excellence (CoE) is and how it could benefit your organization. It will provide answers to questions such as; where is the most effective starting point? and, how do you build your quality management processes, architecture, and governance policies to grow along with your organization? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Platform Approach To Manufacturing Operations Management by Apriso Corporation March 2009 - (Free Research) From a manufacturing executive's perspective, focusing on an open and flexible Manufacturing Operations Management platform creates a competitive weapon. This research provides a roadmap for creating such a platform in a cost effective way that still delivers benefits, such as higher levels of profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value by SAP America Inc October 2008 - (Free Research) Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Spend Analytics: A Foundation for Procurement Performance Management by SAP America Inc October 2008 - (Free Research) Read this white paper from SAP for an interview with Kathleen Wilhide, research director of IDC’s Compliance and Business Performance Management Solutions program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM and Social Networking: Engaging the Social Customer by Microsoft June 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint by IBM December 2008 - (Free Research) This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns? (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtual Seminar Session: The Case for Investing in Business Analytics Technology by SAS Institute Inc. October 2009 - (Free Research) This webcast -- featuring insights from Dan Vesset, IDC’s Vice President of Business Analytics – delves into why so many organizations are turning to query and reporting, advanced analytics, and data warehousing technology and services to automate and support decision-making processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Web 2.0 and Sales Process Management by Oracle Corporation June 2009 - (Free Research) How can Web 2.0 systems and applications support management of sales processes? Read this white paper to find out! (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Configuring High Availability for Windows Server 2008 Environments by Marathon Technologies September 2009 - (Free Research) All organizations are becoming increasingly reliant upon their computer systems. The availability of those systems can be the difference between the organization succeeding and failing. This series will examine how we can configure our Windows Server 2008 environments to provide the level of availability our organizations need. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA and BPM: Aligning Business Needs with Your Architecture by IBM September 2009 - (Free Research) View this videocast and learn about the intersection of business process management (BPM) and service-oriented architecture (SOA), with an emphasis on how architecture forms the key foundation for business execution. (VIDEO) GO TO

Document Automation Strategies in a SaaS Environment by Esker Inc. September 2009 - (Free Research) This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing Business Efficiency and End-User Productivity by Oracle Corporation July 2009 - (Free Research) The following report features Michael Fauscette, group vice president of IDC's Software Business Solutions research, answering questions posed by Oracle's customers regarding business efficiency and end-user productivity. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc. April 2009 - (Free Research) Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP America Inc June 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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