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CRM and Social Networking: Engaging the Social Customer by Microsoft
June 09, 2009 - (Free Research) As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions.
Understanding How Technology Can Support Manufacturing Quality by Apriso Corporation
November 02, 2009 - (Free Research) In this expert podcast, industry analyst Simon Jacobson discusses the best starting point for a quality improvement initiative within a manufacturing plant, explores what types of software and technology can be used for support, explains why the IT team plays a key role in its success, offers tips on how to reduce error rates, and more.
SOA and BPM: Aligning Business Needs with Your Architecture by IBM
September 25, 2009 - (Free Research) View this videocast and learn about the intersection of business process management (BPM) and service-oriented architecture (SOA), with an emphasis on how architecture forms the key foundation for business execution.
EnterpriseIQ -- Beyond traditional Manufacturing ERP by IQMS
January 05, 2009 - (Free Research) EnterpriseIQ goes beyond traditional ERP software systems by providing a real-time foundation for collaborative and ebusiness environments. From ensuring efficient and timely delivery of products to meeting the dynamic needs of customers and suppliers, IQMS brings it all together, seamlessly.
SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com
May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.
Boosting Efficiency with IT Process Automation by CA
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
Presentation Transcript: Reduce IT Costs by Rationalizing Your Application Portfolio by Informatica Corporation
August 2009 - (Free Research) Read this presentation transcript of the webcast "Reduce IT Costs by Rationalizing Your Application Portfolio" to learn the best practices of application retirement and how to effectively retire legacy applications and reduce IT costs while still having the ability to simply and efficiently access the retired data.
Global Trade Management Landscape of Vendors by SAP America Inc
November 2009 - (Free Research) This report takes a close look at the capabilities of the software vendors that are addressing the Global Trade Management (GTM) market and summarizes their functionality and ability to address the different kinds of risk in the global supply chain.
10 Key Actions to Reduce IT Infrastructure and Operations Cost Structure by Nimsoft, Inc.
November 2009 - (Free Research) Infrastructure and operations (I&O) comprise 60% or more of total IT spending worldwide. I&O leaders are under intensifying pressure to reduce costs. This Gartner research note outlines the key actions that should be taken to change the I&O cost structure in the short term (through 2010) and in the longer term (during the next three years).
Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software
March 2008 - (Free Research) Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
A Guide to the Value of Reliable Data in Insurance by DataFlux Corporation
November 2009 - (Free Research) Only when data is trusted can it be used in confidence in all insurance operational and analytical process activities. This paper examines the impact of unreliable data on insurance companies. It then defines the requirements needed to guarantee data reliability in insurance and offers a practical approach to creating and governing that data.
Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft
September 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT.
Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft
March 2007 - (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software.
Chill Factore Video Case Study by Microsoft
July 2009 - (Free Research) The Chill Factore is a unique indoor snow venue located in the northwest of England. Watch this video case study and discover how Microsoft Dynamics CRM has not only enhanced Chill Factore's relationship with it's customers, but also assisted in developing a more targeted marketing strategy.
Making Enterprise Architecture Work by Infosys Technologies Limited
September 2005 - (Free Research) A robust governance framework is imperative for effective Enterprise Architecture (EA). Our framework helps you assess performance and chart a continuous improvement course that deepens the impact of your EA program.
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