CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

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Business Process Management (BPM) | Business Intelligence Solutions | Service Oriented Architecture (SOA) | Enterprise Resource Planning (ERP) | Customer Relationship Management (CRM) | Customer Service (General) | Network Management | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Enterprise Systems Management | Data Security

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Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation June 08, 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 05, 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Essential Information: Securing the Foundation of the Internet Business Platform by Websense, Inc. August 18, 2009 - (Free Research) The requirements for Web security, email security, and data loss prevention have changed. Read on to learn where and why traditional approaches fail; how accuracy and context drive effective information-focused security; and what to do to protect essential information and say yes to business processes that take advantage of Web 2.0. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enhance Your Business Banking Client Relationships with RIA Technologies by Actuate September 10, 2009 - (Free Research) Web 2.0 applications have forever changed the way that consumers interact with financial firms and those experiences have raised their expectations for online banking. Banks can now deliver Rich Internet Applications that automate business processes while providing a user experience that elicits real enthusiasm in the marketplace. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Intelligence: Actionable Insights for Business Decision Makers by SAP America Inc January 23, 2009 - (Free Research) To gain greater business insight and transparency, organizations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analyzed. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Chapter 3: SaaS on the Rise, but Does It Deliver? by SearchCRM October 07, 2009 - (Free Research) The emergence of Software as a Service-based applications has enabled organizations to get new applications up and running quickly and cheaply, saving resources for mission-critical tasks. (EBOOK) VIEW ABSTRACT | GO TO

Computing as a Service- New Models for Scaling your Online Business by Rackspace Hosting & Limelight Networks September 25, 2009 - (Free Research) Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

eGuide: Defining a cost-effective mobile IT strategy by Dell, Inc. and Intel September 01, 2009 - (Free Research) In this series, Craig Mathias explores the various ways mobility solutions can be used successfully and cost-effectively in your enterprise. (EGUIDE) VIEW ABSTRACT | GO TO

Regaining Control of the Corporate Network to Ensure Business Processes by Blue Coat April 16, 2009 - (Free Research) Blue Coat Systems CEO Brian NeSmith discusses how the ADN brings together Application Performance Monitoring, WAN Optimization and Secure Web Gateway technologies to deliver the visibility, acceleration, and security that enables enterprises to align network resources with business goals. (VIDEO) VIEW ABSTRACT | GO TO

Trend Advisory: Information-Centric Security by CDW Corporation March 06, 2009 - (Free Research) Read this document to learn how to best confront the threats to your network by keeping pace with the latest innovations and learning how to classify your information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Critical Need for Encrypted Email and File Transfer Solutions by PGP Corporation July 25, 2009 - (Free Research) Read this white paper for a discussion of the key issues related to encryption for both email and file transfer systems, some of the leading statutes that require sensitive content to be encrypted, and suggestions for moving forward with encryption. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Learn how to Enhance your Online Customer Relationships by Actuate May 05, 2009 - (Free Research) To truly meet the needs of the modern banking customer, banks must do more than simply provide multi- siloed, disconnected, and inconsistent channels. This business whitepaper includes recommendations from a leading analyst on driving customer retention. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 02, 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management - Financial Excellence and Beyond by SAP America Inc February 2008 - (Free Research) Read why top CFOs are shifting from their traditional financial role dealing with standardized business processes and systems to that of change agent and strategic advisor to the CEO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Technical Review of Caching Technologies by Blue Coat December 2007 - (Free Research) The goal of this white paper is to discuss the role of caching, describe in detail how object caching and byte caching works, and show how these caching technologies work together to deliver true performance differentiation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Acid Test for the On-Demand Data Center: A CIO's Evaluation and Selection Guide by NetSuite July 2009 - (Free Research) This paper sets out a framework for evaluating a data center. It considers the special factors that apply to an on-demand infrastructure, many of which go well beyond the standards applicable to the average enterprise data center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Proven Strategies for Successfully Deploying An Electronic Health Records Solution by Kofax, Inc. September 2009 - (Free Research) This on-demand webcast shares proven strategies for getting started with electronic health records, a hot new way to slash labor costs and improve care. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

3 Things Business Decision-Makers Need to Know about SOA by IFS June 2006 - (Free Research) Given the increasing importance of service-oriented architecture (SOA), this white paper cuts through the marketing hype surrounding SOA and focuses on the three most important facts you need to know about this groundbreaking technology. (WHITE PAPER) GO TO WHITE PAPER

The Business Value of the Network Integrator by Alcatel-Lucent November 2008 - (Free Research) Read this white paper to learn how the Network Integrator is responsible for managing subprojects within the context of multivendor agreements with the appropriate third parties and service providers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed Services Delivery: From Packets to Applications by Blue Coat April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Winning the Future: The Business Case for Rapid Transformation by Progress Software August 2009 - (Free Research) Transformation has become an overused buzzword, but its real meaning remains important. Under the microscope, operations transformation is about integrating operations silos and processes, merging disparate units in the wake of acquisitions, and reducing operational expenses. (EBOOK) VIEW ABSTRACT | GO TO

How to develop the right skills to make selling UC profitable for your business by Catalyst Telecom November 2009 - (Free Research) Many networking channel partners have put up the investment to understand and sell hardware components for unified communications (UC). This Pocket E-Guide details what skills you need to have to bring UC to life. (EGUIDE) VIEW ABSTRACT | GO TO

How to control the risk and costs of e-discovery by Hewlett-Packard Company March 2009 - (Free Research) In this webcast hear from leading analyst firm Gartner Research and Information Management solution providers HP on how to reduce the cost and risk of e-discovery, with a focus on Legal Hold best practice and solutions, and how a proactive e-discovery strategy will help you optimize the Legal Hold process. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

McAfee Buyer's Guide to Data Protection by McAfee, Inc. July 2009 - (Free Research) Data--Protect critical information anywhere it goes. Implementing data protection products and processes can be daunting. Make the right decisions by exploring what is available and what makes sense for your organization. Use this simple guide to evaluate different vendor offerings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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