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Business Process Management (BPM) | Customer Data Integration | Customer Experience Management (CEM) | Customer Relationship Management (CRM) | Customer Information Management/ Customer Databases | Application Lifecycle Management(ALM) | Enterprise Information Integration/ Metadata Management | Customer Service (General) | Business Process Automation | Customer Interaction Management

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Microsoft Dynamics RoleTailored Business Productivity: "Software Designed for Your People" by Microsoft March 01, 2007 - (Free Research) By automating and streamlining financial, customer relationship and supply chain processes, Microsoft Dynamics brings together people, processes and technologies, increasing the productivity and effectiveness of the business, and helping drive business success. Explore the Microsoft Dynamics Customer Model and how it's reflected in this software. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to Data Loss Prevention by Websense, Inc. August 18, 2009 - (Free Research) Data Loss Prevention is designed to protect information assets with minimal interference in business processes. It provides new insights into how information is used, and enforces protective controls to prevent unwanted incidents. Read on to learn how DLP can reduce risk, improve data management practices, and even lower certain compliance costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Critical Need for Encrypted Email and File Transfer Solutions by PGP Corporation July 25, 2009 - (Free Research) Read this white paper for a discussion of the key issues related to encryption for both email and file transfer systems, some of the leading statutes that require sensitive content to be encrypted, and suggestions for moving forward with encryption. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Requirements engineering for the automotive industry. by IBM March 31, 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Complex Event Processing and Service-Oriented Architecture by Progress Software, Inc. October 30, 2009 - (Free Research) This webcast shows the potential roles of both general and complex event processing within your SOA initiative, and how these two approaches can be applied in a complementary fashion to meet a variety of business objectives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Change Management: Reduce the Chaos by Taking Control by Numara Software February 19, 2009 - (Free Research) This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advance Your SAP Services: What Atos Origin Can Do For You by Atos Origin November 04, 2009 - (Free Research) Atos Origin provides end-to-end SAP solutions for mid-to large-size organizations around the world - from core SAP implementations to supply chain management to upgrades and custom development. With a wealth of experience across all industries, we are among the world's most successful SAP specialists. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Taking Relationship Management to a New Level with Microsoft Dynamics CRM by Microsoft September 09, 2009 - (Free Research) Join Microsoft Dynamics CRM technology evangelist Phillip Haase in this webcast to learn about the Microsoft strategy and investments in enterprise CRM solutions and to understand how these solutions address the requirements for users, management, and IT. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Creating a Case for Accounts Payable Automation in SAP® Systems: Streamlining Cost Containment and Maximizing Cash Flow by Dolphin Corporation October 19, 2009 - (Free Research) This whitepaper discusses best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Robot/SCHEDULE Enterprise Training: Triggering an Event Based on File Arrival by Help/Systems September 23, 2009 - (Free Research) Robot/SCHEDULE Enterprise is a new software product that expands job scheduling and server management to your Windows, HP UX, Linux, and UNIX servers today. View this training session to learn how a file creation on a Windows server can become an event that triggers the launch of a Robot/Scheduled job. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc. September 11, 2009 - (Free Research) In this webcast featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Save Money on Mainframe Hardware and Software: Five Simple Steps to Managing MIPS by Compuware Corporation September 03, 2009 - (Free Research) This paper will detail how to control and manage MIPS usage by employing a systematic, repeatable approach that uses powerful technology and a proven process and expertise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Drive Real-World Business Processes with Microsoft Dynamics CRM by Microsoft September 09, 2009 - (Free Research) Watch this webcast to learn how Microsoft Dynamics CRM can help you develop and strengthen profitable customer relationships. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Enhance Your Business Banking Client Relationships with RIA Technologies by Actuate September 10, 2009 - (Free Research) Web 2.0 applications have forever changed the way that consumers interact with financial firms and those experiences have raised their expectations for online banking. Banks can now deliver Rich Internet Applications that automate business processes while providing a user experience that elicits real enthusiasm in the marketplace. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 10, 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Process-driven Business Intelligence: Building Smarter Business Processes by Information Builders November 2006 - (Free Research) The concept of BAM revolved around the notion that data could be gathered at critical points and information produced that could give businesses the ability to make better decisions on a near-real-time basis. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automation on Demand: Creating an Efficient and Cost Effective AP Solution by Esker Inc. July 2009 - (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Rapid Data Recovery for Credit Union Core Processing Applications by Vision Solutions December 2008 - (Free Research) EchoStream for AIX is a proven solution to the data recovery problem that is in use at a variety of referenceable accounts today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP® BusinessObjects™: The Preferred Business Intelligence Choice Designed for Growing Companies by SAP AG December 2008 - (Free Research) SAP® BusinessObjects™ Edge software is the business intelligence (BI) choice of midsize companies hoping to improve business processes, discover new opportunities and edge out the competition. It includes affordable solutions addressing just about any BI requirement, like operational reporting and analysis, dashboards and visualization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Datacenter for Cost and Efficiency by Dell, Inc. and Intel April 2009 - (Free Research) The current state of the datacenter, demands a transformation that helps in improving space utilization and lowering power consumption while still providing the scale and availability the business requires. Today, lowering the energy and administration/management costs are two key focus areas of datacenter managers in the Asia/Pacific region. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

BPM Blueworks: The Easy On-Ramp to Business Process Management (BPM) by IBM October 2009 - (Free Research) With BPM BlueWorks from IBM, it's never been easier to get started with BPM. Using cloud-based processes and strategy tools, BPM BlueWorks allows you to capture and collaborate on BPM Business Designs, discover and contribute industry-specific BPM content and participate easily in the community. See how today. (PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Introduction to CloudController by InContinuum Software September 2009 - (Free Research) Watch this webcast to learn how to design a cloud-based services platform from your virtual infrastructure to improve operational efficiency. Discover a Web-based application that automates virtual configuration, chargeback, provisioning and deployment. Learn how to set-up multi-level user hierarchy to enhance IT security. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Gaining a Competitive Edge: Streamlining AP and Business Process Automation by Esker Inc. July 2009 - (Free Research) This paper is designed to assist CEOs, CFOs, CIOs, Accounts Payable managers and ERP system administrators in learning, planning and evaluating automation of accounts payable processes to gain added efficiency in today's competitive business environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara® FootPrints Change Management: Solutions for Automating and Managing Change by Numara Software March 2008 - (Free Research) View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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